Privacy policy

INTRODUCTION

At OxyHarvest Climatetech Pvt ltd, safeguarding your privacy is a top priority. This Privacy Policy explains how we handle your personal information when you use our website (oxyharvest.com) or engage with our services. By accessing our website or using our services, you agree to the practices outlined in this policy.

INFORMATION WE COLLECT

Personal Information: We collect details like your name, email address, phone number, and shipping address when you make a purchase or contact us.

Payment Information: Your payment details, including credit card information, are not collected by us. You input this information directly into the payment gateway/payment partner, utilizing the best technology to ensure secure transactions.

Usage Information: We gather data about your interactions with our website, including IP address, browser type, pages visited, and referring pages. Cookies and similar technologies may be used to enhance your experience.

HOW WE USE YOUR INFORMATION

Order Processing: Your personal and payment information is used for order processing, product delivery, and communication regarding your purchases.

Customer Support: We may use your contact information to respond to inquiries, offer customer support, and address any concerns you may have.

Marketing: With your consent, we may send promotional emails about our products, services, and special offers. You can opt-out of these communications anytime.

INFORMATION SHARING

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted service providers assisting us in website operation, payment processing, or product delivery.

DATA SECURITY

We employ security measures to protect your information from unauthorized access. Secure Socket Layer (SSL) technology encrypts sensitive data during transmission.

YOUR RIGHTS

You have the right to access, update, or delete your personal information. For such requests or any data-related queries, please contact us.

CHANGES TO THIS PRIVACY POLICY

This Privacy Policy may be updated to reflect changes in our practices or for legal reasons. The revised policy will be posted on our website along with the effective date.

CONTACT INFORMATION

For questions or concerns about our Privacy Policy or data practices, please contact us at support@oxyharvest.com.

By using our website and services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.